These are the third parties that process personal data on our behalf to provide Sonaris. We give at least 30 days' notice before adding a subprocessor that processes Customer Personal Data (see the Data Processing Agreement).
| Subprocessor | Purpose | Data | Location |
|---|---|---|---|
| Laravel Holdings Inc. (Laravel Cloud) | Application hosting, database, file storage, cache, queues, real-time messaging, backups | All Service data | Hosting region as configured (EU/UK); provider in the United States |
| Laravel Holdings Inc. (Laravel Nightwatch) | Error and performance monitoring | Technical data, limited account identifiers; request bodies are not recorded | United States |
| Add Rabbit LLC (Purelymail) | Our support and privacy mailboxes | Messages people send us | United States |
| Typesense, Inc. (Typesense Cloud) | Search across workspace content | Indexed workspace content | United Kingdom (London region); provider in the United States |
| Resend, Inc. | Sending all email from the Service: account, notification, order, form and campaign emails | Recipient addresses, message content, delivery and engagement events | United States |
| Anthropic, PBC | AI features (main provider) | Prompts and content sent to AI features | United States |
| OpenAI (OpenAI Ireland Ltd / OpenAI, L.L.C.) | AI features (secondary provider for some tasks, such as transcription and embeddings) | Prompts and content sent to those features | United States |
| Stripe Payments Europe, Ltd. / Stripe, Inc. | Storefront payments and seller onboarding (Stripe Connect) | Buyer payment and order details; seller identity | UK, EU, United States |
| Polar Software Inc. | Subscription billing as merchant of record | Billing contact details | United States, EU |
| Cloudflare, Inc. | Bot protection (Turnstile), DNS and network services | IP address, browser signals | Global network |
Transfers outside the UK rely on UK adequacy regulations (including the UK–US data bridge for certified recipients) or the UK International Data Transfer Addendum.